Friday, October 3, 2014

The Problems with Online Profiling


Since I am from Generation X and am not a Millennial, I can remember a time when the internet wasn’t there. There weren’t any cell phones; you called each other on land lines. Financial transactions were taken care of by means of cash or check. Credit cards did exist, but they were laid into a mechanical device that inked the card number onto a form that you signed, and it was sent in to the credit card companies. I could go on, but what I’m trying to get at is how society and our identities have changed in the last twenty years. And for anyone reading this that is younger than thirty, let me tell you; it has changed drastically.

I’m not going to go too far into the obvious, or that everything is digital now days and big corporations like Facebook and Google are mining our information like crazy and selling it to the highest bidder. What I want to look at is the more subtle ways our information is being mined. A good example is the other day, as I was going through the line at Shopko, they asked me if I had a Shopko card, to which I replied no. Of course I get the speech about how I could get discounts and what not. At that point I looked at the cashier all confused and said that my roommate has a card and you send him crummy coupons about twice a year; I can save more money going to Sioux Falls once a month, so I don’t really want the card. As I was walking out of the store it hit me. They run that card every time you purchase something so they can build an identity for you and track your buying habits. And people thought they were going to get good deals with the card; what a fallacy.

To coincide with the subtle ways in which we are tracked and identified, I watched the movie Erasing David, a documentary about a man named David Bond who wanted to see if two private investigators could track him down by using his digital footprint. From what I saw in this film, it was the insignificant things that we do every day and don’t think about that provide more of an online identity for us. These are things like using our club cards, sending a text or email, using our EZ Pass to navigate toll roads, and even setting up appointments at the doctor’s office. All of these little tidbits of information are online and stored in thousands of different databases. Like it was said in the film, it isn’t one small piece of information that can identify you, but it is the combined information from these different sources that gives you your own identity online.

 The scariest part of this all, is we are being monitored at all times, and certain things can be flagged in the database and we are instantly labeled “at risk.” We have been reading about this in one of my other classes, Society and Technology. In his book Everyday Surveillance, William G. Staples talks about how our online identities are monitored by different agencies. If there is anything that stands out as bad behavior, we are instantly profiled as being at risk, which in turn increases the likelihood that we will be monitored with even more scrutiny (Staples 31).

To add even more flame to the fire, I found an article on the website marketplace.org called “A Day in the Life of a Data Mined Kid,” written by Adrien Hill, that deals with how intensely our school children are being monitored. In this article, Hill interviews Jose Ferreira, the CEO of an education software company called Knewton. According to Ferreira, Knewton has, “five orders of magnitude more information about our school kids than Google has” (Hill).  Knowing how much data Google mines, I’d say that’s a lot. But the thing is, they monitor their every move while at school, and even computer usage outside of the school. They track their movements, their academic progress, their behavioral progress, even their physical fitness. I see two major problems with this. First of all, with all this information in one place, could you imagine what could happen if the information got into the wrong hands? It wouldn’t be good. But the other, and more major, problem is if there is a behavioral or social problem with any child, that child could also be profiled as “at risk,” which may follow him or her through the rest of their school years, and even beyond.  

What it comes down to is mistakes can be made in our lives, and mistakes can be made in databases. The reality of modern life is we are socially profiled by use of databases. In some cases the information will always be there and it can haunt us for the rest of our lives; hence we are guilty until proven innocent. And there I thought the Spanish Inquisition and the Salem Witch Trials were a thing of the past.  

For a neat infographic on how school children are tracked click here  

 

Works Cited

Hill, Adriene. “A Day in the Life of a Data Mined Kid.” Marketplace. 15 September, 2014. Web. 3 October 2014. < http://www.marketplace.org/topics/education/learningcurve/day-life-data-mined-kid>

Staples, William G. “Everyday Surveillance” Lanham, Maryland. Rowan and Littlefield. 2014.

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